General Bonus Terms and Conditions
1. By claiming any bonus at the Casino (including but not limited to no-deposit bonuses, deposit bonuses, bonus chips, free spins, and comp points), you fully agree to the below Bonus Terms.
2. Every individual promotion will come with its own set of specific promotional terms and conditions (the “Promotional Terms”) in addition to these Terms. You should therefore read these Terms in combination with the applicable Promotional Terms for any competition, bonus or promotion you wish to enter.
3. If a player does not understand how the promotion works, if he is eligible to participate, or does not understand the terms and conditions, the player can contact a member of our Customer Support team via email or live chat for a more detailed explanation. We also reserve the right to amend, add or remove any of the bonus/promotional details and terms and conditions and in case of any changes. Players are kindly requested to regularly check the bonus terms and conditions for any amendments/updates.
4. In case of any differences in the terms and conditions between the English version and the other languages displayed on the mrcashino.com, the English language version will always prevail.
5. Only one bonus is allowed per player, account, address, computer and IP address. Mrcashino.com reserves the right to cancel bonuses and winnings associated with them in cases where duplicate accounts are detected.
- If no other information is given, the minimum qualifying deposit for claiming a bonus is: €20 EUR (or equivalent amount in other currencies). The maximum amount of the bonus varies depending on the campaign.
- The maximum bet allowed with active bonus is €5 EUR (or equivalent amount in other currencies), per spin.
- Deposit bonuses have a wagering requirement of thirty-five (x35) times the combined amount of the deposit and bonus before funds can be withdrawn. Winnings from Free Spins carry a wagering requirement of fifty (x50) times the amount won.
- Activate bonus will expire within 7 days of its activation, entire bonus balance will be automatically voided.
- If you request a withdrawal, all active bonuses will be cancelled.
6. Each bonus is to be played on a particular type of game, and wagers on the corresponding games will count to the wagering requirements as follows:
- Slots - 100%.
- Card games (BlackJack, Multihand Video Poker, Video Poker, Tri Card Poker) - 0%.
- Live Casino - 0%.
Live Dealer games are only available to play when the deposit amount does not have a bonus attached.
Playing any games not included in the promotion before completing the wagering requirements will result in the winnings being voided.
7. Bonuses offered at mrcashino.com are exclusively for genuine and recreational players, any abuse or breach of general bonus or promotional terms is strictly prohibited. Player activities and betting patterns are routinely monitored to prevent bonus abuse, which includes but is not limited to:
- Using bonuses to play games that allow benefits to accumulate during gameplay (e.g., Free Spins meters or unlocked game features) and returning after the bonus is reset to activate these benefits and collect related winnings.
- Making low-risk bets on Roulette, like, but not limited -betting on both red and black.
- Purchasing bonus features within games.
- Placing opposite bets.
Mrcashino.com reserves the right to cancel, suspend or lock any player account found guilty of abuse as well as to void/revoke any balance from the player account.
8. Until winnings from bonus are still active, bonus terms and conditions apply to the whole player account balance.
9. Mrcashino.com reserves the right to ban a player from receiving the promotions at any time.
10. Withdrawals from bonuses are subject to a maximum limit. This limit is ten times the original deposit made to claim the bonus. Any winnings that exceed this limit will be deducted from the account.
For winnings up to 10,000 EUR (or the equivalent in another currency), we may process withdrawals on a weekly basis. For winnings above 10,001 EUR (or the equivalent in another currency), withdrawals may be processed monthly.
11. Jackpot slots/games are not eligible to be played with bonus money. Playing such games with bonus money, can lead to cancelling the particular bonus and voiding any winnings gained.
12. Occasionally, support agents may grant an instant match bonus, deposit bonus spins, free spins, free bonus money, or free cash as a goodwill gesture on a case-by-case basis. In these instances, regardless of the type or amount of bonus awarded, the maximum winnings from that bonus are capped at 10 times the original bonus amount given. The maximum withdrawal of winnings generated by playing with bonus and/or free spins credited at mrcashino.com without any deposit requirement is 25 €/$ or equivalent in other currencies.